Privacy Policy

This Privacy Policy explains how Corvelo Inc. (“Corvelo,” “we,” “us,” or “our”) collects, uses, and protects information when you visit corvelohair.com, purchase our professional products, enroll in Corvelo Academy, or contact our support team. Corvelo sells exclusively to licensed professionals.

Information we collect

We collect information you provide directly and information collected automatically:

• Contact & account details — name, email address, phone number, and professional/licensing details you provide.
• Order & transaction information — products purchased, shipping address, and order history (payment is processed by our payment providers; we do not store full card numbers).
• Communications — messages you send us by email, text, or chat, and our replies.
• Usage information — device, browser, and site-interaction data collected through cookies and similar technologies.

How we use your information

• To process orders, deliver products, and provide customer support.
• To operate Corvelo Academy and deliver training content.
• To send transactional and, where you have opted in, marketing communications.
• To improve our website, products, and services, and to maintain security.
• To comply with legal obligations.

SMS / text messaging

When you text our support number, (877) 307-3344, or otherwise opt in, you consent to receive text messages from Corvelo related to customer support and, where applicable, your account and orders.

• Message frequency varies based on your interactions with us.
• Message and data rates may apply.
• Reply STOP at any time to opt out, or HELP for assistance.
• Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share mobile phone numbers or SMS opt-in / consent information with third parties or affiliates for their own marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties except the service providers (subprocessors) that help us operate the messaging service on our behalf.

Cookies & analytics

We use cookies and similar technologies to operate the site, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Service providers

We share information with trusted service providers who process it on our behalf to run our business — including providers for e-commerce and checkout, email and messaging, online education, customer support telephony, and website hosting. These providers are permitted to use your information only to provide services to us.

How we share information

We do not sell your personal information. We may disclose information to comply with the law, enforce our terms, protect our rights and the safety of others, or in connection with a business transfer. See the SMS section above for additional protections that apply specifically to mobile and opt-in data.

Data security & retention

We use reasonable administrative, technical, and physical safeguards to protect your information, and retain it for as long as needed to provide our services and meet legal obligations. No method of transmission or storage is completely secure.

Your choices & rights

You may unsubscribe from marketing emails via the link in any message, opt out of texts by replying STOP, and request access to or deletion of your personal information by contacting us. We will honor rights available to you under applicable law.

Children

Our site and products are intended for licensed professionals and are not directed to individuals under 18. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.

Contact us

Corvelo Inc.
3200 NW 112th Ave, Suite C-18, Doral, FL 33172
Email: hello@corvelohair.com
Text/Support: (877) 307-3344